Katherine Steiner

Work Experience

United Airlines - Advanced Analytics Engagement Manager October 2023 - present

Customer choice and wallet data expert with diverse subject matter experience working in Digital Products Analytics, supporting customer, commercial, operations, machine learning projects using SQL and Python in Palantir Foundry and AWS. I build model features, analyze campaign performance, explore complex data, and provide stakeholders across the company with actionable insights on areas from customer satisfaction and targeted offers to historical booking patterns and day of travel trends.

United Airlines - Advanced Analytics Senior Analyst August 2021 - October 2023

Working in Commerical Data Analytics, supporting marketing, loyalty, finance, personalization, machine learning projects using SQL and Python in Palantir Foundry, Google Analytics, AWS. Data exploration, quality monitoring, performance analysis, leadership presentations.

United Airlines - Rotational Program August 2019 - August 2021

A member of the inaugural class of the Early Career Digital Leadership Program, a rotational program for recent college graduates.

First rotation from August 2019 to April 2020 in Customer Technology Platforms, working on passenger services systems modernization strategy and creating product management artifacts for new projects as part of the modernization effort.

Second rotation from April 2020 to January 2021 in Commercial Data Analytics, using SQL and Python in Palantir Foundry to analyze payment, travel, and customer data and trends.

Third rotation from January 2021 to August 2021 in Test & Learn, using Google Analytics and Quantum Metric to run and analyze experiments on united.com; make recomenndations to stakeholders and analyze financial impacts.

United Airlines - Intern, Information Technology June 2018 - September 2018

Automating processes for the Threat Intelligence team, utilizing APIs to consolidate data from different sources to streamline workflow, research and report on security threats.

CollegeVine - Consultant, Applications Division August 2016 - January 2018

Working with clients applying to top-tier universities, providing advice and feedback throughout the applications process from essay revision to interview coaching.

Elsevier - Intern, Computer Engineering June 2017 - August 2017

Agile team member working on adaptive learning applications for nursing healthcare education, documentation website for the User Interface team, user testing, and bug fixes.

Education

Northwestern University, Evanston, IL, class of 2019

Robert R. McCormick School of Engineering and Applied Science
Major in Applied Mathematics, minor in Computer Science, minor in Mathematics
Cumulative GPA: 3.6/4.0

Selected relevant courses: Artificial Intelligence, Machine Learning, Human Computer Interaction, Algorithms, Models in Applied Mathematics, Computational Neuroscience, Numerical Methods, Abstract Algebra

Selected leadership and extracurriculars: Helicon Arts & Literary Magazine, Editor in Chief; Northwestern University Association for Women in Mathematics, Executive Board Member; Stitch Fashion Magazine, Design Team

The Shipley School, Bryn Mawr, PA, class of 2015

Winner of the Phi Beta Kappa Award (highest GPA of graduating class), senior class Tamara Tirjan Memorial Leadership Award, senior class Anderson Art Prize

Projects

Nine people listening to Für Elise by Ludwig van Beethoven
Art piece created for submission to the Design Museum of Chicago's All Together Now: Sound x Design exhibition. Piece was selected by a blind jury and was on display from 13 November 2021 to 3 April 2022.

Bechdel Test Machine Learning Final Project - Northwestern University
Analyzed films which pass or fail the Bechdel Test to create a machine learning model to predict the classification of films. Abstract and link to full report here.

Modeling the Spread of Chickenpox Final Project - Northwestern University
Developed mathematical models for chickenpox in a contained population using vaccination, infection, and recovery rates. Read the paper here.

Computable Numbers Final Project - Northwestern University
An overview of Alan Turing's 1936 paper On Computable Numbers with an Application to the Entscheidungsproblem with a detailed synopsis of that paper's first major result: that the computable numbers are countably infinite. Read the paper here.

Design Thinking and Communication Course Project - Northwestern University
Worked in and led design teams of engineering students to identify problems, work with clients, create solutions, and present final products. Designed and built a utensil attachment to help a young girl with cerebral palsy feed herself independently; developed a motivational project management system for a LEGO League team of middle schoolers.

Sometimes Katherine
Built and maintained this site using Github Pages. Sometimes Katherine is part art portfolio site, part blog, part resume site.

Skills

Computer - proficient in Python, SQL, Matlab, HTML, CSS; Palantir and Google Analytics platforms; LaTeX, Git, Agile methodologies; familiar with Java, Javascript, R

Language - advanced proficiency in French